California Privacy Rights
The California Consumer Privacy Act (CCPA) provides that California residents have the right (subject to certain limitations) to:
- Know and Access the personal information we collect about them.
- Correct the personal information we maintain about them.
- Delete the personal information we collect about them.
- Opt out of having their personal information sold for valuable consideration or shared for certain targeted advertising.
- Limit the use and disclosure of sensitive personal information only to those certain purposes permitted by CCPA.
- Non-discrimination for exercising their privacy rights. We may, however, provide a different level of service or charge a different rate if the difference is reasonably related to the value of the information.
We disclose your information in ways that do not directly identify you to select third parties to enhance your experiences with us, to improve our ability to serve you, to keep you aware of our products, services, and offers, and to tailor the offers and promotions displayed to you online by select third party advertisers to your interests. This disclosure may be considered a "sale" or "sharing" of your personal information. Read Information Disclosures for more details.
Information Disclosures
We may disclose your information for our business purposes and as legally required or permitted by law. Please see below for examples of circumstances in which we disclose information.
With third parties who perform services on our behalf.
- Service providers, such as our delivery service providers who ship and deliver your orders.
- Providers of security and payment services.
- Shipping and mailing vendors.
- Providers of digital analytics services.
- Third parties that help us communicate with you.
- Marketing and advertising companies that help us learn about our customers or deliver advertisements.
- We might also share information with the vendors and manufacturers of our products and services to respond to your reviews and questions.
With any successor to all or part of our business.
- For example, if all or part of our business is sold or otherwise acquired, we may sell or disclose our customer lists and other personal information we collect in preparation for or as part of that transaction.
With our business partners.
- For example, we might disclose information to one of our Affiliates or a business partner who is running a joint promotion with us or who provides a product or service in partnership with us.
- And we may disclose information to joint marketing partners.
With advertising and marketing partners.
- To manage and deliver advertising, including by placing ads on the websites and applications you access.
- To measure the effectiveness of our advertising campaigns.
- To identify the ads you have already seen, so that you don’t have to see the same ads too many times.
- To better understand your preferences and interests.
For security and fraud prevention.
- We will disclose information to detect, prevent, and investigate fraud or other unlawful activities.
If we think we have to in order to comply with the law.
- For example we will disclose information to respond to a court order or subpoena. We may also disclose information if a government agency or investigatory body requests it.
Manage Marketing Preferences
You can register or change your preferences to receive or not receive marketing communications. Even if you opt out of receiving marketing messages, we may still contact you for transactional purposes like confirming or following up on an order or service request, responding to customer service inquiries, asking you to review a product or service you have ordered, or notifying you of product recalls or rebates. And you may continue to see general audience marketing, such as www.doorpivot.com or JAKO Hardware ads on other websites that are placed based on the content available on the sites. If you later opt back into getting marketing communications from us, we will remove your information from our opt out databases.
Registered website users can update their information at the My Account section of our website.
Our sites and Children
Our websites and device applications are not created for children. To our knowledge we neither collect online information from nor sell nor share information regarding children under 18. If you are a parent or guardian and think we have information about your child, please email privacy@jakohardware.com. To learn more about how to protect your child online, visit the FTC's www.OnGuardOnline.gov You may also want to read the helpful information about children and privacy that the FTC provides on the Protecting Your Child's Privacy Online page.
State privacy rights and report
- Right to Know and Access: Consumers have a right to request information about the personal information that we collect, use, disclose, share, and sell, including requesting the specific pieces of personal information we have collected about them.
- Right to Delete: Consumers have a right to request the deletion of personal information that we have collected from them, though we may be permitted to retain personal information for certain purposes.
- Right to Correct: Consumers have a right to request that we correct inaccurate personal information.
- Right to Opt Out of Sales and Sharing or Using for Targeted Advertising: We disclose your information to select third parties to enhance your experiences with us, to improve our ability to serve you, to keep you aware of our products, services, and offers, and to tailor the offers and promotions displayed to you online by select third-party advertisers to your interests. Some laws may treat some of such disclosures as sales or as a sharing, and consumers have a right to direct us not to sell or share their personal information and to opt out of certain targeted advertising where information is processed across unaffiliated or differently branded websites and applications.
- Right to Limit the Use of Sensitive Information: Consumers have a right to request that we use and disclose certain sensitive information only for certain purposes permitted under law.
- Right to Opt Out of Profiling that has legal or similarly significant effects. We do not profile individuals for purposes to which this right applies.
- Non-Discrimination: We may not discriminate against you for exercising your rights. We may, however, provide a different level of service or charge a different rate if the difference is reasonably related to the value of your information.
Security
When you place orders on our websites, all of your order information, including your credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our websites from capturing and viewing your personal information.
While we use industry standard means to protect our websites and your information, the Internet is not 100% secure. The measures we use are appropriate for the type of information we collect. We cannot promise that your use of our websites or mobile applications will be completely safe. We encourage you to use caution when using the Internet. Online access to your personal information is protected with a password you select. We strongly recommend that you do not share your password and that you use unique passwords for all of your online accounts.